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TERMS AND CONDITIONS

TERMS AND CONDITIONS Agreement between LUCA Creative Agency and any business or individual visiting this website or using it’s services or products. 

Last updated May 22, 2020​

Conditions of use
The products and services LUCA Creative Agency provide to you are subject to the terms and conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept and agree to all of LUCA Creative Agency's terms and conditions and other operating rules, policies and procedures. This is why we urge you to read them carefully. Terms and conditions may be updated from time to time without notice to you.

 

Copyright and ownership
The website and all images and designs are owned by and property of LUCA Creative Agency, or the properly attributed party (unless stated otherwise). No content from this website may be used, sold, re-created, modified, copied, distributed or shared without prior written permission.

 

Quotes/Estimates
Charges for services provided by LUCA Creative Agency will be set out in a written estimate or quotation that is provided to the customer. The customer’s signed acceptance of this estimate or quotation indicates the acceptance of these terms & conditions:

  1. Quotes are valid for 14 days.

  2. Quotes do not include printing or delivery costs. Printing and delivery prices are available on request.

  3. Additional concepts, alterations or work not specified in the original proposal will be re-quoted, or charged at an hourly rate.

 

​Pricing
All prices posted on this website, including downloadable documents, are subject to change without notice. The price charged for a product or service when you purchase it will remain constant and be set out in your quote/estimate accordingly.

Liability
Any information or knowledge you gain as a result of using this website is used at your own risk. LUCA Creative Agency makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. LUCA Creative Agency will not be liable, under any circumstances, for any loss of profits or any damages of any kind recognised by law which are the consequence of you:

  1. acting, or failing to act, on any information contained on or referred to on this Website and/or any of the linked websites; and

  2. using or acquiring, or your inability to use or acquire, any service or product contained or referred to on this website and/or any linked sites.

Any claim against LUCA Creative Agency shall be limited to the relevant fee(s) paid by The Client.

PRIVACY POLICY

We at LUCA Creative Agency respect your privacy.  This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

 

Definitions

  1. Personal Data: Information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information like your age, gender, or hometown. 

 

How we use your information
We collect a variety of information when you visit our website, make a purchase, use our services, subscribe to our newsletters or interact with us on social media or in person. By submitting any personal information to us through any of these channels you give us permission to use your personal data* for the following reasons:

  • Deliver any products or services purchased;

  • Correspond with you;

  • Process payments or refunds;

  • Contact you about new offerings that we think you will be interested in;

  • Interact with you via social media;

  • Send a newsletter or other updates about our company or website;

  • Deliver targeted advertising;

  • Request feedback;

  • Notify you of updates to our product and service offerings;

  • Resolve disputes and troubleshoot any problems;

  • Administer contests or giveaways;

  • Compile anonymous statistical data for our own use or for a third party’s use; and

  • Analyze trends to improve our website and offerings.

 

Other purposes
We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.

Customer service

For any Customer service enquiries, please send an email to info@lucacreative.com.

 

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2020 Luca Creative Agency  | Terms & Conditions